The Terms of Service in this Agreement (the “Agreement”) are entered into by
and between the subscriber (“you,” “your” or “Subscriber”) and Ariel Internet
Services (“Ariel Internet Services,” “us” or
“we”). You are deemed to have accepted this Agreement upon the
earliest of: (a) your submission of an order; (b) your accepting the
terms and conditions electronically during the ordering process; or
(c) your use of the Service (as defined herein). This Agreement
includes the terms set forth herein, the Acceptable Use Policy, the
Privacy Policy, and all other materials specifically referenced in
this Agreement, all of which are incorporated by reference herein.
This Agreement sets forth the terms and conditions under which you
agree to use the Service.
SERVICE. Ariel Internet Services will provide you
with dedicated access to the Internet, subject to the terms and
conditions set forth herein (the “Service”). Speeds on the various
plans will vary depending on many factors, including but not limited
to distance from the local service provider’s central office, internet
congestion, upload and download speed of your destination server.
Service is provided in conjunction with a circuit provider, which may
be your local phone company. The circuit provider retains the right to
cancel the service before or after installation at their sole
discretion at any time. Although pre-qualification provides a good
measure of certainty regarding service availability, it is not a
guarantee of service. We recommend waiting until service is installed
and tested for a few weeks before assuming that service will be
available and of good quality.
PROVIDERS. The application of certain terms herein
vary depending on whether the phone line or circuit for a Subscriber
is AT&T (an “AT&T Subscriber”), Verizon (a “Verizon Subscriber”), or
Covad (a “Covad Subscriber”). Ariel Internet Services breaks out
each phone line or circuit for a Subscriber by Networks. A Subscriber
in “Network 1” or “Network 2” is a AT&T Subscriber, a Subscriber in
“Network 3” is a Verizon Subscriber, and a Subscriber in “Network 4”
is a Covad Subscriber, and a Subscriber in “Network 6” is a Qwest
Subscriber.
SUBSCRIBER INFORMATION. You acknowledge that you are
eighteen (18) years of age or older, and you agree that you have the legal
authority to enter into this Agreement and affirm that the information you
supply to us is correct and complete. You understand that Ariel Internet
Services relies on the information you supply and that providing false or
incorrect information may result in Service delays or the suspension or
termination of your Service. You agree to promptly notify Ariel Internet
Services whenever your
personal or billing information changes, including without limitation,
your name, address, telephone number, and credit card number and
expiration date, if applicable.
GENERAL PRICING AND FEES. Ariel Internet Services prices are shown in the Pricing Schedule and you will be charged
based on the Plan and Options you select during the ordering process.
A Subscriber who selects a “Month to Month” Plan (a “Monthly
Subscriber”) will pay the monthly price(s) listed on the Pricing
Schedule corresponding to the Plan and Options chosen by such Monthly
Subscriber at the time of order. However, such monthly prices are
subject at any time to increase to Ariel Internet Services then
current prices. A Subscriber who selects a “1 Year Contract” Plan (an
“Annual Subscriber”) will pay the monthly price(s) listed on the
Pricing Schedule corresponding to the Plan and Options chosen by such
Annual Subscriber at the time of order. Such monthly prices for Annual
Subscribers are guaranteed for the initial twelve (12) month Term.
Following the initial twelve (12) month Term, an Annual Subscriber
will automatically become a Monthly Subscriber and will pay Ariel
Internet Services then current prices, subject to increase as
described above, unless such Subscriber registers for a new “1 Year
Contract” Plan at such time, to the extent available. An Annual
Subscriber may upgrade or downgrade their DSL Service to a different
speed plan during their initial (12) month Term. Any such Annual
Subscriber so upgrading or downgrading may, at the time of upgrade or
downgrade, select either (a) a “Month to Month” rate, in which case
such Subscriber shall continue to be subject to all of the terms and
conditions of this Agreement for the remainder of such Subscriber’s
initial twelve (12) month Term and following such initial Term, such
Subscriber will automatically become a Monthly Subscriber and will pay
Ariel Internet Services then current prices, subject to increase as
described above, unless such Subscriber registers for a new “1 Year Contract”
Plan at such time, to the extent available or (b) a “1 Year Contract” Plan, in
which case such Subscriber’s initial twelve (12) month Term shall restart on the
date of such upgrade, provided that such Subscriber shall continue to be subject
to all of the terms and conditions of this Agreement for the period prior to
such upgrade or downgrade. In addition to regular fees set forth in the Pricing
Schedule, you agree to pay all other charges, including but not limited to
applicable taxes, network usage and surcharges, including charges imposed
against Ariel Internet Services by third party providers that it passes on
to you. The taxes and surcharges may vary on a monthly basis; any variations
will be reflected in your monthly charge. The current Supplier Surcharge
Recovery is one dollar and ninety-three cents ($1.93) for all clients. Texas
Residents are also subject to an Internet Tax on all monthly services of eight
and three-tenths percent (8.3%) after the first twenty-five dollars ($25.00).
When possible, Ariel Internet Services will break out
such charges on the monthly invoice. You may change your plan speed at
any time. A fifty dollar ($50.00) downgrade fee will apply to any AT&T
Subscriber, Verizon Subscriber, or Qwest Subscriber who downgrades
their speed. A ninety-nine dollar ($99.00) fee will apply to any Covad
Subscriber who upgrades or downgrades their speed. A fifty dollar ($50.00) fee
will apply to any Subscriber who switches from a Static IP to a Dynamic IP.
Promotional packages are only available to first time Ariel Internet Services Subscribers.
SETUP AND ACTIVATION FEES. Upon entering into this
Agreement, a non-refundable setup fee will apply to all Monthly
Subscribers. Upon entering into this Agreement, a non-refundable
activation fee of one hundred dollars ($100.00) will apply to all
Annual Covad Subscribers.
PAYMENT, LATE FEES AND OTHER CHARGES. There is no
money back guarantee for any Services unless specifically written in a special
one time promotion. There are no pro-rated refunds for unused time. Unless
otherwise stated in the Pricing Schedule, Ariel Internet Services will
invoice Subscribers monthly. Invoices will be on a full calendar month basis.
New Subscribers who enter into this Agreement after the first day of any month
will be billed on a pro-rated basis for their first month of Service and
thereafter on a full calendar month basis. Subscribers agree to pay within
twenty (20) days from receipt of an invoice. If a Subscriber does not pay an
invoice within such twenty (20) day period, Ariel Internet Services may deny, discontinue or otherwise suspend such Subscriber’s
Service until full payment is received. Subscribers are responsible
for paying monthly subscription fees while Services are suspended due
to non-payment. All accounts suspended for non-payment are subject to
a ten dollar ($10.00) re-activation fee. Subscribers are responsible
for any disputed charges beyond sixty (60) days from the date of the
charge. Any account which goes into collection status will be
transferred to a collection agency and incur a twenty-five dollar
($25.00) processing fee and all other applicable fees and charges.
Subscribers must pay a twenty-five dollar ($25.00) service charge on
all returned checks, disputed credit cards, and credit card chargebacks. Past due accounts will accrue a monthly charge of one and
one-half percent (1.5%) of the past due balance or one dollar ($1.00),
whichever is greater.
EQUIPMENT. Ariel Internet Services Inc will provide a
AT&T, Verizon, Covad or Qwest Subscriber with the free use of a
modem (California use tax is required in California). Subscriber must return to
Ariel Internet Services the complete modem kit in a useable
condition at Subscriber’s expense within thirty (30) days of
termination of the Service by Subscriber or Ariel Internet Services.
Subscriber must pay ninety-nine dollars and ninety cents ($99.90) plus
applicable taxes to purchase any modem Subscriber does not return to Ariel
Internet Services in working condition within such thirty
(30) day period.
SOFTWARE. In connection with our provision of the
Service, we may provide to you, via download, CD, other media, or other delivery
method, the use of certain software which is owned by Ariel Internet Services
or its third party licensors, providers and suppliers, and which may be provided
free or for a fee, including client and/or network security software (the
“Software”). We reserve the right to update or change the Software from time to
time and you agree to cooperate in performing such steps as may be necessary to
install any updates or upgrades to the Software. You may use the Software only
as part of or for use with the Service and for no other purpose. The Software
may be accompanied by an end user license agreement from Ariel Internet Services or a third party. Your use
of the Software is governed by the terms of that license agreement and
by this Agreement, where applicable. You may not install or use any
Software that is accompanied by or includes an end user license
agreement unless you first agree to the terms and conditions of the
end user license agreement
TERM. This Agreement is effective upon Subscriber’s
acceptance as provided above and shall continue until terminated by Subscriber
or Ariel Internet Services pursuant to this Agreement.
Each Monthly Subscriber is on automatically renewing monthly terms
beginning on the first day of each calendar month (or, for the first
monthly term, the full or partial month beginning with Subscriber’s
acceptance as provided above). An Annual Subscriber is on a twelve
(12) month term beginning on the day such Subscriber accepts the terms
of this Agreement as provided above. An Annual Subscriber who upgrades
or downgrades to a “Month to Month” rate during their initial twelve
(12) month Term pursuant to section 4, shall continue to be on the
same twelve (12) month Term. An Annual Subscriber who upgrades or
downgrades to a “1 Year Contract” Plan during their initial twelve
(12) month Term pursuant to section 4, shall begin a new initial
twelve (12) month Term on the date of such upgrade. Following the
initial twelve (12) month Term, an Annual Subscriber will
automatically become a Monthly Subscriber.
TERMINATION BY SUBSCRIBER. Subscriber may terminate
this Agreement at any time for any reason by providing Ariel Internet Services
with a thirty (30) day written notice in the form of a valid written termination
request and paying all fees and other charges accrued or otherwise payable under
the terms of this Agreement. Such thirty (30) day period begins on the date on
which Ariel Internet Services receives Subscriber’s valid written termination
request. A Monthly Subscriber’s termination will be effective on the later of
(a) the end of last day of the calendar month during which such thirty (30) day
period ends (e.g., a valid written termination request received by Ariel
Internet Services any time during January will result in termination effective
at the end of February) or (b) the end of last day of the calendar month
requested by the Monthly Subscriber. An Annual Subscriber’s termination, if
received by Ariel Internet Services at least thirty (30) days prior to the end
of their twelve (12) month term, will be effective at the end of such twelve
(12) month term, unless such Annual Subscriber requests an earlier date.
Notwithstanding the foregoing provisions of this section 11, if Ariel Internet
Services Inc receives a written termination request from a Subscriber, Ariel
Internet Services Inc may, in its sole discretion, terminate this Agreement on a
date earlier than the date otherwise prescribed by this section 11. If this
Agreement is terminated prior to the end of an Annual Subscriber’s twelve (12)
month term, such Annual Subscriber must pay, in addition to all fees and other
charges accrued or otherwise payable under the terms of this Agreement, an early
termination fee in the amount of two hundred and fifty dollars ($250.00) (“Early
Termination Fee”). In the event an Annual Subscriber terminates this Agreement
prior to the end of their twelve (12) month term because of a service-related
problem not caused by the Subscriber that Ariel Internet Services has failed to
cure after what Ariel Internet Services determines in its sole discretion to be
a reasonable amount of time based on the circumstances, the Subscriber is
entitled to a waiver of the Early Termination Fee. For such waiver to apply, the
reason for the waiver stated above must have occurred before termination and the
Subscriber must report such reason for termination to Ariel Internet Services
Inc in its valid written termination request. Ariel Internet Services Inc must
in turn be given the opportunity to resolve the problem and the Subscriber must
be willing to troubleshoot with Ariel Internet Services as well as be available
for and authorize the dispatch of a network provider technician. Ariel Internet
Services does not monitor Subscriber
accounts for activity, and absence of activity or cancellation of a
Subscriber’s telephone number will never constitute a termination
request. A written termination request is valid only if it includes
your DSL phone number, main username, date you wish the service to be
cancelled and the reason for canceling and is submitted via email to
support@arielinternet.com.
TERMINATION BY Ariel Internet Services. If, in
Ariel Internet Services sole discretion, (a) a Subscriber is in
breach of any of the terms of this Agreement (including but not
limited to the Acceptable Use Policy); (b) a Subscriber’s use of the
Service is prohibited by law or is disruptive to, adversely impacts or
causes a malfunction to the Service, Ariel Internet Services
servers or other equipment, or the use and enjoyment of other users;
(c) a Subscriber acts in an abusive or menacing manner when dealing
with Ariel Internet Services technical support staff, customer service
staff or any other Ariel Internet Services employees or representatives; (d)
Ariel Internet Services receives an order from a court to terminate a
Subscriber’s Service; or (e) Ariel Internet Services for any reason ceases to
offer the Service, then Ariel Internet Services at its sole election may terminate or
suspend such Subscriber’s Service immediately without notice. For a
termination in accordance with this paragraph, Subscriber remains
liable for all unpaid fees and other charges accrued or otherwise
payable under the terms of this Agreement, including without
limitation the Early Termination Fee and equipment charges set forth
herein, if applicable.
TERMINATED SUBSCRIBER. Ariel Internet Services
in its sole discretion may refuse to accept a Subscriber’s application
for renewal or resubscription following a termination or suspension of
such Subscriber’s use of the Service. If a Subscriber’s Service is
terminated for any reason, such Subscriber, upon approval by Ariel
Internet Services, may enter into a new Agreement and must pay a new
setup or activation fee as provided above. Upon the termination of a
Subscriber’s use of the Service, Ariel Internet Services has the
right to immediately delete all data, files and other information
stored in or for the Subscriber’s account without further notice to
the Subscriber.
SPEED OF SERVICE. Speed rate depends upon the
Subscriber’s Plan and line capabilities (e.g., loop length, line
condition, gauge of copper wire and Phone Company provisioning). The
maximum speed for ADSL is stated under optimal conditions and may vary
significantly. Speeds are subject to a 20% overhead (e.g., 768k stated
speed = 768k times 80% throughput = 614k actual speed). Minimum speeds
are offered for a AT&T Subscriber and are based on the package’s
listed minimum speed minus 20% overhead (e.g., 384-1500k/128-256k
stated speed = 384k times 80% throughput = 307k actual speed.) Actual
speeds that fit the 80% of the minimum throughput criteria are
considered acceptable. A Verizon, Covad or Qwest Subscriber has no
minimum speeds. All Services are provided on an AS IS basis and
throughput speeds are not guaranteed.
EASY ISP CHANGE FOR AT&T SUBSCRIBERS. Completing the
AT&T ISP change form authorizes AT&T to terminate DSL service with
your current Internet service provider and further authorizes AT&T to
establish DSL service with Ariel Internet Services. Opting to use
the ISP change process will reduce or eliminate the amount of downtime
that you may experience when switching from your current Internet
service provider to Ariel Internet Services. Most Subscribers
experience less than twenty four (24) hours of downtime during this process but
overall downtime can be between zero (0) and four (4) business days. You are
responsible, and you hold Ariel Internet Services harmless, for any and all early termination, cancellation
or other fees, charges or obligations resulting from your change of
Internet service provider.
INSTALLATION. Unless otherwise requested by the
Subscriber, the first available installation date will be provided. Any
installation date provided to a Subscriber is only an estimate and is no way a
guaranteed installation date. Subscribers understand and agree that
circumstances may arise which delay a Subscribers estimated installation date
and any such delay will not be considered a breach of this Agreement by Ariel
Internet Services. Payment for your
initial month’s service (and if applicable: setup fees, installation
fees, and equipment) must be received prior to your turn-on date in
order for your setup instructions and IP information to be released to
you. If your payment is not received by your turn-on date, you will be
responsible for the service fees even though your IP and setup
information has not been provided to you. A Subscriber’s computer must
be equipped with an Ethernet Network Interface (NIC) card for proper
DSL operation. Ariel Internet Services does not include a PCI NIC
card as part of the modem package.
SELF-INSTALLATION. Self-installation allows the
Subscriber to install their DSL equipment. This option provides
service to the minimum point of entry (“MPOE”) of your phone service.
Your MPOE is normally located outside your building. Inside wiring and
inside wiring repair is not included with this option. If inside wiring or
inside wiring repair is required, you must contract with your circuit provider
or other professional for such work at your own cost. Faulty inside wiring is
not grounds for cancellation of your contract. Multi-line phones, phone systems,
alarm system or special phone configuration may require a professional
installation or special multi-line phone filters. Ariel Internet Services does not provide
nor is responsible for any special equipment including but not limited
to a POTS splitter or multi-line phone filters. A required
professional installation, need for special equipment in order to
establish a connection or an incompatible phone line or phone system
is not grounds for cancellation of your contract. A sixty dollar
($60.00) transfer fee will apply to any AT&T or Verizon Subscriber and
a one hundred dollar ($100.00) transfer fee will apply to any Covad or
Qwest Subscriber who must transfer their service to a standard phone
line due to an incompatible phone line or phone system.
PROFESSIONAL INSTALLATION. Subscribers may request a
Professional Installation for a one-time fee of two hundred dollars
($200.00) in the case of an AT&T Subscriber, and one hundred
forty-nine dollars ($149.00) in the case of a Qwest Subscriber. The
Professional Installation includes setup of Subscriber’s DSL modem
only, including inside wiring if needed. It does not include
installation of Subscriber’s network card or setup of Subscriber’s
computer. Professional Installations are not available to Verizon
Subscribers. If a Verizon Subscriber requires a Professional
Installation it is the Subscriber’s responsibility to hire a third
party technician.
SUBSCRIBER SUPPLIED MODEM. If a Subscriber supplies
their own modem, the Subscriber assumes the risk of service
incompatibility. Incompatible Subscriber modems or other Subscriber
equipment shall not relieve Subscribers from any of their obligations
under this Agreement while troubleshooting defective or incompatible
equipment even if Subscriber’s Service is down during such periods of
troubleshooting.
SUBSCRIBER PREMISE EQUIPMENT. The PPPoE connection
will allow one computer to use your DSL connection. Static IP accounts include a
DSL bridge which can be used ahead of one computer or router provided by you.
Ariel Internet Services does not provide support
for router(s). All packages include basic instructions and support.
TECHNICAL SUPPORT. Ariel Internet Services assumes
that the Subscriber has a basic understanding of their computer. Ariel Internet
Services will not train you in basic computer skills (e.g., deleting files or
creating directories). Technical support is intended to facilitate the setup of
your properly functioning computer system for access to our services. Your
computer must recognize your modem or network card, and receive a dial tone or
network link connectivity before any technical support will be dispensed. Our
technical support staff is not trained to, has no obligation to and will not
assist you in installing and/or troubleshooting modems, network cards, routers,
complex network configurations or telephone lines, neither will they provide any
technical assistance or support for any third party Software. Ariel Internet
Services is not responsible for connection problems due
to a computer that is infected with viruses, spyware or malware. It is
the Subscriber's responsibility to initiate and be available for
technical support during Ariel Internet Services hours of
operation. If a Subscriber wishes to utilize Ariel Internet Services
technical support, the Subscriber must be available to help
troubleshoot the connection or computer setup. Ariel Internet Services does not provide on-site technical support. However phone company
technicians may be dispatched to troubleshoot the circuit with a
Subscriber's approval. The Subscriber is solely responsible for all
charges involved with dispatching a technician to troubleshoot their
line. For AT&T Subscribers and Verizon Subscribers, charges are
currently sixty dollars ($60.00) per visit or truck roll which
includes one-half (1/2) hour of work and thirty-five dollars ($35.00)
for each additional one-half (1/2) hour of work. For Covad
Subscribers, charges are currently ($175.00) per visit which includes one-half
(1/2) hour of work. For Qwest Subscribers, charges are currently ($100.00) per
visit which includes one-half (1/2) hour of work. All such charges are subject
to change with no prior notice. Subscriber understands and agrees that any such
technician or other person dispatched to troubleshoot Subscriber's line is not
an employee or agent of Ariel Internet Services and Ariel Internet Services
Inc is not liable for any damages, costs or expenses relating to or
arising from any acts, errors or omissions by any such technician or
other person.
MAINTAINING CURRENT TELEPHONE SERVICE. DSL service
shares the Subscriber’s current telephone line and service. It is the
Subscriber’s sole responsibility to maintain the phone line and phone
number of original installation in continuous working order with the
local phone company in order to receive the Services. A Subscriber who
disconnects telephone service remains responsible for monthly service
fees, Early Termination Fees and all other fees, charges and other
obligations provided for in this Agreement. A sixty dollar ($60.00)
transfer fee will apply to any AT&T or Verizon Subscriber and a one
hundred dollar ($100.00) transfer fee will apply to any Covad or Qwest
Subscriber who changes their current telephone service. This includes
but is not limited to change of phone number, change of phone line or
change of service location. A change in phone service will result in
downtime while service is reestablished.
IP ADDRESSES. Each Subscriber is allowed one (1)
computer device per IP address. Upon expiration, cancellation or termination of
this Agreement, a Subscriber must relinquish any IP addresses or address blocks
assigned to them by Ariel Internet Services. Ariel Internet Services may choose to assign any
Subscriber a new IP address at any time.
ACCEPTABLE USE. Subscriber agrees to use the DSL
Service in accordance with Ariel Internet Services acceptable
use policy (“Acceptable Use Policy”) published at
http://www.support@arielinternet.com/aup.htm. Ariel Internet
Services reserves the right to make changes to the Acceptable Use
Policy without notice.
PRIVACY POLICY. DSL Extreme will treat each
Subscriber’s personal information in accordance with Ariel Internet
Services privacy policy (“Privacy Policy”) published at
http://www.support@arielinternet.com/privacy.php. Subscriber
agrees to the terms of the Privacy Policy. Ariel Internet Services
reserves the right to make changes to the Privacy Policy without
notice.
PORT FILTERING. A port 25 (outgoing mail) filter is
applied to all Subscribers to prevent against spam generated from our
network. Subscribers who wish to have the filter removed in order to
run a mail server may do so by registering at
http://secure.support@arielinternet.com/reg_server. By registering
your mail server with Ariel Internet Services you are agreeing to
the terms and conditions listed at
http://www.support@arielinternet.com/aup.htm. In addition, Ariel
Internet Services will periodically scan port 25 over your DSL line to make sure
your mail server is not an open relay. If Ariel Internet Services finds an open
relay on your mail server, the port 25 filter will be reinstated and you will be
notified by the contact email address entered above. Ariel Internet Services
reserves the right to block any port without prior notice to protect
the network and its Subscribers from potential virus attacks spreading
over a certain port.
WARRANTIES AND LIMITATIONS OF LIABILITY.
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE, EQUIPMENT AND SOFTWARE
SUPPLIED HEREUNDER IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS, WITH ALL
FAULTS. EXCEPT AS OTHERWISE SPECIFICALLY SET FORTH IN THIS AGREEMENT AND AS
OTHERWISE SPECIFICALLY SET FORTH IN ANY MANUFACTURER WARRANTY FOR ANY SOFTWARE
OR EQUIPMENT PROVIDED BY Ariel Internet Services (BUT ONLY IF SUCH WARRANTY IS
INCLUDED WITH SUCH SOFTWARE OR EQUIPMENT). Ariel Internet Services (AND ITS
OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, AND AFFILIATES), ITS THIRD PARTY
LICENSORS, PROVIDERS AND SUPPLIERS DISCLAIM ANY AND ALL WARRANTIES FOR THE
SERVICE, SOFTWARE AND EQUIPMENT WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, NON-INTERFERENCE, TITLE,
COMPATIBILITY OF COMPUTER SYSTEMS, INTEGRATION, AND THOSE ARISING FROM COURSE OF
DEALING, COURSE OF TRADE, OR ARISING UNDER STATUTE. NO ADVICE OR INFORMATION
GIVEN BY Ariel Internet Services OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY.
USE OF Ariel Internet Services TECHNICAL SUPPORT IS AT
YOUR OWN RISK AND IS NOT WARRANTED.
Ariel Internet Services DOES NOT WARRANT OR GUARANTEE THAT DSL SERVICE
CAN BE PROVISIONED TO YOUR LOCATION, OR THAT PROVISIONING WILL OCCUR ACCORDING
TO A SPECIFIED SCHEDULE, EVEN IF Ariel Internet Services HAS ACCEPTED YOUR ORDER
FOR DSL SERVICE. THE PROVISIONING OF DSL SERVICE IS SUBJECT TO CIRCUIT
AVAILABILITY AND OTHER FACTORS, INCLUDING WITHOUT LIMITATION, LOOP LENGTH, THE
CONDITION OF YOUR TELEPHONE LINE AND WIRING INSIDE YOUR LOCATION, AND YOUR
COMPUTER/DEVICE CONFIGURATION AND CAPABILITIES, AMONG OTHER FACTORS. IN THE
EVENT YOUR LINE IS NOT PROVISIONED FOR ANY REASON, NEITHER YOU NOR Ariel
Internet Services SHALL HAVE ANY DUTIES OR OBLIGATIONS UNDER THIS AGREEMENT
(OTHER THAN YOUR OBLIGATION TO RETURN ANY Ariel Internet Services -PROVIDED EQUIPMENT, PURSUANT TO THE TERMS OF
THIS AGREEMENT).
Ariel Internet Services DOES NOT WARRANT THAT THE SERVICE, SOFTWARE OR
EQUIPMENT PROVIDED BY Ariel Internet Services WILL PERFORM AT A PARTICULAR
SPEED, BANDWIDTH OR DATA THROUGHPUT RATE, OR WILL BE UNINTERRUPTED, ERROR-FREE,
SECURE, OR FREE OF VIRUSES, WORMS, OR THE LIKE. Ariel Internet Services SHALL
NOT BE LIABLE FOR LOSS OF YOUR DATA, OR IF CHANGES IN OPERATION, PROCEDURES, OR
SERVICES REQUIRE MODIFICATION OR ALTERATION OF YOUR EQUIPMENT, RENDER THE SAME
OBSOLETE OR OTHERWISE AFFECT ITS PERFORMANCE. Ariel Internet Services MAKES NO
WARRANTY REGARDING ANY TRANSACTIONS EXECUTED USING THE SERVICE, THE SOFTWARE,
THE EQUIPMENT OR THE INTERNET. Ariel Internet Services MAKES NO WARRANTY REGARDING THE CONTENT AND INFORMATION
ACCESSED BY USING THE SERVICE, THE SOFTWARE, THE EQUIPMENT OR ANY
LINKS DISPLAYED. YOU EXPRESSLY ASSUME ALL RISK AND RESPONSIBILITY FOR
USE OF THE SERVICE, THE SOFTWARE, THE EQUIPMENT AND THE INTERNET
GENERALLY. YOU AGREE NOT TO USE THE SERVICE, THE SOFTWARE OR THE
EQUIPMENT IN ANY HIGH RISK ACTIVITIES WHERE DAMAGE OR INJURY TO
PERSON, PROPERTY, ENVIRONMENT, OR BUSINESS MAY RESULT IF AN ERROR
OCCURS.
IN NO EVENT SHALL Ariel Internet Services (OR ITS OFFICERS, EMPLOYEES,
PARENT, SUBSIDIARIES, OR AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR
SUPPLIERS BE LIABLE FOR: (A) ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS OR LOSS OF
REVENUE OR DAMAGE TO DATA ARISING OUT OF THE USE, PARTIAL USE OR INABILITY TO
USE THE SERVICE, THE SOFTWARE OR THE EQUIPMENT, REGARDLESS OF THE TYPE OF CLAIM
OR THE NATURE OF THE CAUSE OF ACTION, INCLUDING WITHOUT LIMITATION, THOSE
ARISING UNDER CONTRACT, TORT, NEGLIGENCE OR STRICT LIABILITY, EVEN IF Ariel
Internet Services HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH CLAIM OR DAMAGES, OR (B) ANY CLAIMS AGAINST YOU BY ANY OTHER
PARTY.
ALL LIMITATIONS AND DISCLAIMERS STATED IN THIS SECTION 30 ALSO APPLY
TO Ariel Internet Services THIRD PARTY LICENSORS, PROVIDERS AND
SUPPLIERS AS THIRD PARTY BENEFICIARIES OF THIS AGREEMENT.
ANY RIGHTS OR LIMITS STATED HEREIN ARE THE MAXIMUM FOR WHICH Ariel
Internet Services (AND ITS OFFICERS, EMPLOYEES, PARENT,
SUBSIDIARIES, AND AFFILIATES), Ariel Internet Services THIRD
PARTY LICENSORS, PROVIDERS AND SUPPLIERS ARE COLLECTIVELY RESPONSIBLE.
THE REMEDIES EXPRESSLY SET FORTH IN THIS AGREEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. YOU MAY HAVE ADDITIONAL RIGHTS UNDER CERTAIN LAWS
(SUCH AS CONSUMER LAWS), WHICH DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF
THESE LAWS APPLY, OUR EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Ariel Internet Services RESERVES THE RIGHT TO PURSUE ANY AND ALL
LEGAL AND EQUITABLE CLAIMS AGAINST YOU PERTAINING TO YOUR USE OR
MISUSE OF THE SERVICE, THE SOFTWARE OR THE EQUIPMENT, OR FOR YOUR
BREACH OF THE AGREEMENT (INCLUDING ANY POLICIES RELATING TO THE
SERVICE.)
WITHOUT (A) INCREASING ANY OF THE LIABILITIES OR OTHER OBLIGATIONS
Ariel Internet Services (OR ITS OFFICERS, EMPLOYEES, PARENT,
SUBSIDIARIES OR AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR
SUPPLIERS ARE OTHERWISE SUBJECT TO PURSUANT TO THIS AGREEMENT OR
SUBJECTING Ariel Internet Services (OR ITS OFFICERS, EMPLOYEES,
PARENT, SUBSIDIARIES OR AFFILIATES), ITS THIRD PARTY LICENSORS,
PROVIDERS OR SUPPLIERS TO ANY ADDITIONAL LIABILITIES OR OTHER
OBLIGATIONS OR (B) INCREASING ANY OF THE RIGHTS YOU ARE OTHERWISE
ENTITLED TO PURSUANT TO THIS AGREEMENT OR PROVIDING YOU WITH ANY
ADDITIONAL RIGHTS, THE MAXIMUM AGGREGATE LIABILITY OF Ariel Internet Services (AND ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES AND
AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS FOR
DAMAGES HEREUNDER SHALL NOT EXCEED THE UNUSED PORTION OF YOUR PREPAID
FEES, IF ANY.
LINKS. Ariel Internet Services or third parties
may provide links to websites other than
http://arielinternet.com or
other resources. Because Ariel Internet Services has no control over such
websites and resources, you acknowledge and agree that Ariel Internet Services
is not responsible for the availability of such external sites or resources and
does not endorse and is not responsible or liable for any content, advertising,
products, or other materials on or available from such websites or resources.
You further acknowledge and agree that Ariel Internet Services will not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused by
or in connection with use of or reliance on any such content, goods or
services available on or through any such website or resource.
INDEMNIFICATION. You agree to defend, indemnify and
hold harmless Ariel Internet Services from and against all
liabilities, costs and expenses, including reasonable attorney’s fees,
related to or arising from: (a) any violation of applicable laws,
regulations or this Agreement by you (or any parties who use your
account, with or without your permission, to access the Service); (b)
the use of the Service, the Software, the Equipment or the Internet or
the placement or transmission of any message, information, software or
other materials on the Internet by you (or any parties who use your
account, with or without your permission, to access the Service); (c)
negligent acts, errors, or omissions by you (or any parties who use
your account, with or without your permission, to access the Service);
(d) injuries to or death of any person and for damages to or loss of
any property, which may in any way arise out of or result from or in
connection with this Agreement, except to the extent that such
liabilities arise from the active negligence or willful misconduct of
the other party; or (e) claims for infringement of any intellectual
property rights arising from the use of the Service, the Software, the
Equipment or the Internet.
REVISIONS. Ariel Internet Services may revise the
terms and conditions of this Agreement from time to time (including
any of the policies which may be applicable to usage of the Service)
by posting such revisions to our website at
http://arielinternet.com/terms/. Subscribers agree to visit this page and
the links thereon periodically to be aware of and review any such
revisions. Increases to the monthly price of the Service for Monthly
Subscribers shall be effective beginning with the calendar month
following the calendar month in which such increases are posted.
Revisions to any other terms and conditions shall be effective upon
posting. By continuing to use the Service after revisions are in
effect, a Subscriber accepts and agrees to the revisions and to abide
by them. Any Subscriber who does not agree to the revision(s) must
terminate their Service immediately.
ASSIGNMENT. You agree not to assign or otherwise
transfer, this Agreement in whole or in part, including the Software or your
rights or obligations under it. Any attempt to do so shall be void. Ariel
Internet Services may assign all or any part of this
Agreement without notice and you agree to make all subsequent payments
as directed.
CHOICE OF LAW. You and Ariel Internet Services agree
that the substantive laws of the State of California, without reference to its
principles of conflicts of laws, will be applied to govern, construe and enforce
all of the rights and duties of the parties arising from or relating in any way
to the subject matter of this Agreement. YOU AND Ariel Internet Services CONSENT TO THE
EXCLUSIVE PERSONAL JURISDICTION OF AND VENUE IN A COURT LOCATED IN LOS
ANGELES COUNTY, CALIFORNIA FOR ANY SUITS OR CAUSES OF ACTION CONNECTED
IN ANY WAY, DIRECTLY OR INDIRECTLY, TO THE SUBJECT MATTER OF THIS
AGREEMENT OR TO THE SERVICE. Except as otherwise required by law,
including California laws relating to consumer transactions, any cause
of action or claim you may have with respect to the Service must be
commenced within one (1) year after the claim or cause of action
arises or such claim or cause of action is barred.
COMPLIANCE. Ariel Internet Services failure at
any time to insist upon strict compliance with any of the provisions
of this Agreement in any instance shall not be construed to be a
waiver of such terms in the future. If any provision of this Agreement
is determined to be invalid, illegal or unenforceable, the validity,
legality, and enforceability of the remaining provisions shall not in
any way be affected or impaired thereby, and the unenforceable portion
shall be construed as nearly as possible to reflect the original
intentions of the parties.
THINGS BEYOND Ariel Internet Services CONTROL. Ariel
Internet Services will not be liable for delays, damages or
failures in performance due to causes beyond its reasonable control,
including, but not limited to, acts of a governmental body, acts of
God, acts of third parties, fires, floods, strikes or other
labor-related disputes, of other things we do not control, or an
inability to obtain necessary equipment or services.
ENTIRE AGREEMENT. This Agreement, including all
policies posted on Ariel Internet Services Inc’s website, which are
fully incorporated into this Agreement by reference, constitutes the
entire agreement between you and Ariel Internet Services Inc with
respect to the subject matter hereto and supersedes any and all prior
or contemporaneous agreements whether written or oral. Any changes by
you to this Agreement, or any additional or different terms in your
purchase orders, acknowledgements or other documents, written or
electronic, are void.
NOTICE. Notices by Ariel Internet Services Inc to you
shall be deemed given: (a) when sent to your Ariel Internet Services
Inc email address, (b) when deposited in the United States mail
addressed to you at the address you have specified in your account
options or (c) when hand delivered to your home, as applicable.
SURVIVAL. All obligations of the parties under this
Agreement, which, by their nature, would continue beyond the
termination, cancellation or expiration of this Agreement, including
without limitation, those provisions relating to Warranties and
Limitation of Liability and Indemnification, shall survive such
termination, cancellation or expiration. [pP]>